(4.3) rating for Timberland® - Queens Center
Timberland® - Queens Center
90-15 Queens Blvd
Space 2036
Elmhurst, NY 11373
Call Timberland® - Queens Center on 929-205-5932 Get Directions for Timberland® - Queens Center 90-15 Queens Blvd Space 2036 Elmhurst, NY 11373
Store Hours
Monday: 10am - 9pm
Tuesday: 10am - 9pm
Wednesday: 10am - 9pm
Thursday: 10am - 9pm
Friday: 10am - 9pm
Saturday: 10am - 9pm
Sunday: 11am - 7pm
About this store
Timberland® Specialty Retail Stores feature premium footwear, clothing and accessories for city and trail. Stop in to see our latest head-to-toe looks, designed for versatility, style and comfort. No matter where you're headed.
REVIEWS
Write a reviewCharles A. McCoy
I’m am so happy to give this review concerning Amber’s stellar customer service; you see, following a cap purchase in my hurry to get out of my car the cap fell out the bag and into some dark paint. I immediately became distraught but I had the clear of mind to call the store and at least mention this to them and see if they can offer a solution to clean or maybe even replace. The person who picked up the phone was Amber and she informed me to come back to the store she would do her best to help me - she did! I am grateful to her and she deserves this review and recognition….
Doris Patino
(Translated by Google) There is not much to see, they do not have a sufficient assortment of footwear. (Original) No hay mucho que ver, no tienen sufiente surtido de calzado.
Nasya Garrett
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Roberto Bastias
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Gladys Bajana
👍
Md Moslem
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Deeana T
Upon purchasing the boots I was told that return wasn’t going to be a problem, and that I don’t have to take the box. The sales girl ensured me that I can return it the next day if I don’t feel comfortable when I go home. Later I realized she was just trying to make a sale with misinforming me. I didn’t take the box, wore them for couple of hours and decided to return it the next day because they were too heavy and hurt my feet. Upon returning the employee was very rude and said I can’t return it because it’s worn, I told her I purchased it yesterday and the sales girl ensured that it won’t be a problem and they aren’t worn! She said she couldn’t help me and to reach out the company directly. Then she told me to read the receipt which I read in front of her, it said if I don’t have a receipt I can get a store credit, they don’t even know their policies, after my firm look she said oh yes you can exchange it or get a store credit, which I agreed. No one tried to help when we choose a replacement, first they claimed they had no sizes we wanted, I was there with my 10 month old looking like a fool asking for assistance while I was getting mean looks and long waiting. Eventually we found the right size from multiple selections. Very disappointed, I don’t feel it was right to be treated that way and not being able to return the shoes on the next day of the purchase! Unfair and unprofessional service, would not recommend to shop there unless the employees know you or you are friends with them, otherwise expect rudeness or no service!
Caramel Cadence
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Balbir Singh
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Hala Radwan
5.00
2023-04-04 08:28:36-05--