Timberland US
() rating for Timberland® - Broadway

Timberland® - Broadway

550 BROADWAY

NEW YORK, NY 10012

Call Timberland® - Broadway on 332-269-0047 Get Directions for Timberland® - Broadway 550 BROADWAY NEW YORK, NY 10012

Store Hours

Monday: 10am - 8pm Tuesday: 10am - 8pm Wednesday: 10am - 8pm Thursday: 10am - 8pm Friday: 10am - 8pm Saturday: 10am - 8pm Sunday: 11am - 7pm

Holiday Hours

About this store

Timberland's Soho store is the brand's premier flagship destination in the heart of NYC. The store offers exclusive experiences, boot cleaning, and customization along with a variety of brand events that will happen throughout the year. Customization* services include Laser etching, Patches, boot lacing, and more at additional cost. *Customization services are applicable to Timberland store and e-commerce purchases only. Merchandise must be new and have valid receipt to be customized. Select items are not able to be customized, see store associate for more details.

Reviews

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Ale Fips

Rating

2025-04-16 14:46:15-05
I wish I was writing the best review, because I was so excited about the cleaning service that the store offer I left my boots to get them clean, couldn’t pick them up end of day so I went next day and planned to be there when they open (10am) I got there 2 minutes earlier the guy who works there saw me and said 2 minutes which I totally understood as I was there too early. At 10:05 one of his colleagues arrived and still told me 2 seconds. 10’min later I had to call twice to ask them to give me the boots as I needed to go, now I was late to a meeting. They opened 10:17 and the guy who knew I was waiting for almost 20 min didn’t even say I’m sorry.

Maria Lourdes

Rating

2025-04-14 13:46:09-05
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Antonio Soares

Rating

2025-04-09 14:43:21-05
…they don’t have many shoes…

Isaac Martinez

Rating

2025-04-01 14:27:39-05
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jordan

Rating

2025-03-28 03:16:25-05
Imvi (apologies if I misspelled your name) was absolutely amazing! She helped me find the perfect pair of Timbs, gave me great advice, and even took the time to wax them so they looked extra fresh. Her energy was incredible, and she brought that true New York vibe to the Timberland store. I really appreciate the enthusiasm and top-tier customer service—hands down. Awesome experience overall ⭐️⭐️⭐️⭐️⭐️

Tatiana Shittu

Rating

2025-02-22 08:05:39-06
It feels weird to be a POC being assisted at this location by other POC who were very short with me and looked the other way as soon as I walked in the door. Despite walking in with the intent of purchasing a pair of shoes I’ve been eyeing after reading mixed reviews online about sizing. At first I thought it was in my head but this is the 2nd experience I’ve had at this location and I’m reading other reviews with similar sentiment. The vibe was very “make sure someone is guarding the door“ between the sales assoc and the manager, since it was close to closing time and myself and another gentleman (also POC) were trying on shoes. You’re just working in SoHo, calm down. Every customer deserves your attention and at the very least a warm greeting. I hope my purchase helped make your sales plan for the day!

Tatiana Walker

Rating

2025-02-12 19:14:28-06
I went to buy the classic shoe but one of the staff member was a bit rude to me despite being extremely helpful to other customers. I was really uncomfortable with the experience.

Gabriel Chediex

Rating

2025-02-01 00:37:20-06
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Agustin Capilla

Rating

2025-01-24 15:55:46-06
(Translated by Google) A genius Francesca! I had recently bought a shoe with a factory defect in Miami and he was able to solve the problem for me! (Original) Una genia Francesca!. Había comprado hace poco una zapatilla con un defecto de fábrica en Miami y pudo solucionarme el problema!

Ting Yu Chang

Rating

2025-01-18 07:02:33-06
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4.4 Rating (4.4) rating for Timberland® - Broadway