Timberland US
() rating for Timberland® - Broadway

Timberland® - Broadway

550 BROADWAY

NEW YORK, NY 10012

Call Timberland® - Broadway on 332-269-0047 Get Directions for Timberland® - Broadway 550 BROADWAY NEW YORK, NY 10012

Store Hours

Monday: 10am - 8pm Tuesday: 10am - 8pm Wednesday: 10am - 8pm Thursday: 10am - 8pm Friday: 10am - 8pm Saturday: 10am - 8pm Sunday: 11am - 7pm

Holiday Hours

About this store

Timberland's Soho store is the brand's premier flagship destination in the heart of NYC. The store offers exclusive experiences, boot cleaning, and customization along with a variety of brand events that will happen throughout the year. Customization* services include Laser etching, Patches, boot lacing, and more at additional cost. *Customization services are applicable to Timberland store and e-commerce purchases only. Merchandise must be new and have valid receipt to be customized. Select items are not able to be customized, see store associate for more details.

Reviews

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Tatiana Shittu

Rating

2025-02-22 08:05:39-06
It feels weird to be a POC being assisted at this location by other POC who were very short with me and looked the other way as soon as I walked in the door. Despite walking in with the intent of purchasing a pair of shoes I’ve been eyeing after reading mixed reviews online about sizing. At first I thought it was in my head but this is the 2nd experience I’ve had at this location and I’m reading other reviews with similar sentiment. The vibe was very “make sure someone is guarding the door“ between the sales assoc and the manager, since it was close to closing time and myself and another gentleman (also POC) were trying on shoes. You’re just working in SoHo, calm down. Every customer deserves your attention and at the very least a warm greeting. I hope my purchase helped make your sales plan for the day!

Tatiana Walker

Rating

2025-02-12 19:14:28-06
I went to buy the classic shoe but one of the staff member was a bit rude to me despite being extremely helpful to other customers. I was really uncomfortable with the experience.

Gabriel Chediex

Rating

2025-02-01 00:37:20-06
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Agustin Capilla

Rating

2025-01-24 15:55:46-06
(Translated by Google) A genius Francesca! I had recently bought a shoe with a factory defect in Miami and he was able to solve the problem for me! (Original) Una genia Francesca!. Había comprado hace poco una zapatilla con un defecto de fábrica en Miami y pudo solucionarme el problema!

Ting Yu Chang

Rating

2025-01-18 07:02:33-06
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teutonicdoom

Rating

2025-01-12 22:44:50-06
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Aurore Varenne

Rating

2025-01-11 14:53:44-06
(Translated by Google) 5 stars for the manager who allowed me to have my customization!! Coming from France, I had worn my shoes for 10 days... his entire team told me that it was impossible to do the engraving because the shoes had been worn... So thank you to her! I am leaving happy with my experience in this store and this is only thanks to one person because the rest of the team was not very friendly... (Original) 5 étoiles pour la manager qui m’a permis d’avoir ma customisation !! Venant de France, j’avais porté mes chaussures 10 jours… l’intégralité de son équipe me disait que c’était impossible de faire la gravure parce que les chaussures avaient été portées … Alors merci à elle ! Je repars heureuse de mon expérience dans cette boutique et cela grâce uniquement a une seule personne car le reste de l’équipe n’était pas très sympathique …

Tim Osundwa

Rating

2024-12-23 03:14:40-06
Got some good black Friday discounts

Joe Gallo

Rating

2024-12-19 02:49:06-06
Very friendly young lady was patient and knowledgeable helping me choose my boots

ibn Victor

Rating

2024-12-11 23:16:11-06
If you’re a person of color, don’t shop at this location. There are people of color who work here but it’s evident that if someone who is POC walks in, they will not get the same attention as “anyone” else. I called over the phone looking for a specific colorway, even read off the SKU TB12730R242 from the website to the rep and they said “yeah yeah we have a bunch” and rushed off of the phone. I drove from the Bronx to Soho in traffic and struggled looking for parking only for 1. There to be none in stock of what I was looking for 2. No accountability, they walked me to the section where other similar boots were and just left me alone. I wish I could leave 0 stars. What a wreck.
4.4 Rating (4.4) rating for Timberland® - Broadway